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Satisfaction Guarantee and Return Policy

We are proud to offer only the highest quality products with exceptional customer service, and have a 100% Satisfaction Guarantee. We have researched and tested our products to ensure they are the "best-of-the-best."   If there is a problem with any of our products, we want to know about it.

If you're not satisfied with your purchase, we are happy to assist you with a return or exchange.

  • Damages and shortages must be reported within 72 hours upon receipt.    
  • Items returned in new, unused condition within 30 business days are eligible for a full refund.   
  • Please contact us for a Return Authorization at performanceequine@pacbell.net.
  • Any items returned without prior authorization will not be eligible for a refund.